Reference

Terms and Conditions That Govern Your Account

These terms set out the rules between you and soccerodds for every account action — from creating your profile to placing a wager and requesting a payout via PayPal, Venmo, or Play+.

Applies where state law permitsCovers PayPal, Venmo, Play+ useGoverns account creation and closureSets out payout and verification rulesUpdated terms take effect on posting
soccerodds Terms and Conditions That Govern Your Account
TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat icon in your account dashboard to reach our support team directly with questions about a specific clause, an account restriction, or a payment dispute under these terms.

Email Support

Send a written query to our support address for anything that needs a paper trail — term clarifications, account closure requests, or formal objections to a policy change.

Account Help Center

The Help Center in your account settings indexes common terms questions by topic — eligibility, PayPal payout rules, Play+ load limits — so you can find the relevant clause without waiting for a reply.

HOW WE HANDLE THIS

How soccerodds Manages Your Account Data

We collect only the information needed to verify your identity, process payouts, and keep your account secure under these terms. Here is how we approach the four areas that matter most to you.

Data Retention

We retain your account records — including transaction history across PayPal, Venmo, and Play+ — for as long as required by applicable state law or until your account is formally closed and the retention period expires.

Cookie Use

We use session and preference cookies to keep you logged in and to remember your lobby settings. You can manage cookie preferences in your browser at any time; disabling certain cookies may affect account functionality.

Account Security

Your account is protected by password authentication plus a one-time passcode sent to your registered phone number at each login. Never share your OTP. If you suspect unauthorized access, use the account lock option and contact live chat immediately.

Requesting Changes

To request a correction to your stored personal data or to ask what we hold on file, submit a written request via the email support channel. We aim to respond within the timeframe required by your state's applicable privacy rules.

Common Questions About These Terms

These are the questions we hear most often about the terms that govern your account. Each answer reflects how the rules actually work in practice.

No. Access depends on your state's law. These terms apply only where online gaming is lawfully permitted in your state. We verify your location at registration and periodically during your account's active life.

We post any material changes on this page and, where required, notify you by email. Continued account use after the update date constitutes acceptance. You may close your account before that date if you object.

Any confirmed balance is returned to your original payment method — PayPal, Venmo, or Play+ — subject to identity verification clearing. The process follows the same steps as a standard withdrawal request.

Start a dispute through live chat or email support with your transaction ID and payment method details. We review the account ledger and respond with a decision; unresolved disputes may be escalated per the process in Section 9 of these terms.

Game content belongs to the respective studios — Pragmatic Play, Evolution, PG Soft and others. These terms grant you a limited, non-transferable right to access that content through your account while in an eligible state.

Email our support address with your account ID and a data access request. We will confirm what we hold and how long we retain it, in line with the retention rules described in the Trust section above.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.