Reference

How soccerodds Handles Your Personal Information

This Privacy Policy explains exactly what data soccerodds collects when you open an account, make a deposit via PayPal or Venmo, or browse the lobby — and how we use, protect, and retain it.

Account data protectionPayPal & Venmo transaction privacyCookie controls availableData access on requestState-eligible accounts only
soccerodds How soccerodds Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review the data we hold, correct something in your account profile, or request deletion, our support team can walk you through the process. Requests tied to payment records — such as PayPal or Venmo transaction history — may require identity verification before we release or remove any information. Send your request through any of the channels below and we will respond within the timeframe required by applicable state privacy law.

Email Privacy Request Send a written data-access or deletion request to our privacy address. Include your account email so we can match your request to the right record quickly.
Live Chat Support Open the chat widget inside your logged-in account and tell the agent you have a privacy question. They can escalate to our data team the same session.
Account Settings Path Go to Account Settings, then Privacy, to download a copy of your profile data or update your communication preferences without contacting support at all.
HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

We use a combination of technical controls and defined internal processes to keep your information safe. Encryption is applied to data in transit and at rest. Internally, access to personal data is role-restricted so only the teams that need it for account operations or payment reconciliation can reach it. We review our data practices when state privacy laws change and update this policy accordingly.

Cookie Controls

We use session cookies for login continuity and analytics cookies to understand lobby traffic. You can adjust cookie preferences through the banner shown on your first visit or in your browser settings.

Account Security Steps

Login attempts trigger email or SMS verification when we detect a new device or location. If something looks off, we pause access and notify you before letting the session proceed.

Retention Policy

We keep account and transaction records for as long as required by applicable state law and our payment-processor agreements with PayPal, Venmo, and Play+. Records beyond that window are deleted on a rolling schedule.

Third-Party Data Sharing

We share data only with processors directly involved in your account — identity verification services, payment rails, and fraud-detection tools. We do not share data with unrelated advertisers.

Common Questions About Your Privacy at soccerodds

The questions below cover what we hear most from account holders about data access, payment privacy, cookies, and how to make a formal request. If your question isn't here, our live chat team can connect you to the right answer directly from your account.

We collect your name, email, date of birth, and identity documents needed for state-eligibility checks. We also log device and session signals to protect your account from unauthorized access.

No. PayPal and Venmo handle authentication on their own encrypted platforms. We only receive a transaction reference and confirmation status — never your wallet password or linked bank details.

Go to Account Settings, then Privacy, and use the data-download option. Alternatively, send a written request via email or live chat and we will respond within the window required by your state's privacy law.

Yes. Submit a deletion request through live chat or email. We will remove personal data not required by payment-processor retention rules or state legal obligations, then confirm when it's done.

We use session cookies to keep you logged in and analytics cookies to improve lobby navigation. You can accept, reject, or customize them through the cookie banner or your browser's privacy settings at any time.

We collect a state-level location signal at the time of play to confirm you are in an eligible state, as required by applicable law. We do not track your precise GPS location for marketing purposes.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.